Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of vinylsidingraleighnc.com and any related site that links to these Terms (the "Website"). Please review them carefully, as they define important rights and obligations.
By accessing or using the Website, you accept these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without prior notice. If you continue using the Website after changes are posted, that continued use means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are legally able to enter into these Terms and that you satisfy these location requirements.
Our Privacy Policy describes how personal information is collected and used, and it is part of these Terms by reference. By using the Website, you acknowledge that you have reviewed the Privacy Policy and agree to it.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that lets homeowners and consumers submit service requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory compliance or licensing status.
- Employ or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customer inquiries.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you complete and submit a form, you agree that we may use your information as explained in the Privacy Policy. You also expressly consent to being contacted by us and by Third-Party Providers through:
- Phone calls, including automated or prerecorded calls
- Text messages
- Postal mail
Message and data charges may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- Any information you submit is accurate and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding agreement and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a company or other organization, you represent that you have the authority to bind that organization.
4. License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website on your personal devices. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful conduct.
- Scrape, hack, overload, or disrupt the Website.
- Gather user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or modify Website content without permission.
- Reverse engineer the Website or interfere with security features.
We may suspend or end access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the rights needed to submit it.
- The content does not violate any law or infringe the rights of others.
We may use any feedback you send without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or external websites are provided for convenience only. We are not responsible for their content, policies, or practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. Any agreement for services is solely between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including by phone or email. You do not have to consent in order to buy services. See Section 2 for instructions on how to opt out.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is strictly between you and that provider. You release us from claims related to those disputes.
California residents waive the protections of Civil Code §1542; comparable waivers apply where permitted by law.
11. Intentional False Information
Submitting false contact details or address information may expose you to legal liability. You agree to indemnify us and any affected providers for resulting losses or damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership rights are transferred to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We make no promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will continue to apply after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not permit these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims that arise from your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the copyrighted work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting false claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or notices posted on the Website. Those communications satisfy legal requirements for written notice.
20. Dispute Resolution and Arbitration
Disputes are resolved through binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided based on written submissions.
- Class actions and jury trials are not permitted.
- The arbitrator's ruling is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be unenforceable, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
No joint venture, partnership, or employment relationship is created by your use of the Website.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
